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Knowledge Base
Managing FAQ
Docs Category: Managing FAQ
First Steps with Intents
Deconflicting Steps
Deconflicting steps (After chatlog review and examples have been added)
Evaluation Function/ Batch Test
Evaluation Function/ Batch Test (new)
Getting the bot to respond with the right answers
How to Link Intents to Content Nodes
Getting the bot to understand questions
Bulk Upload of Intents and Examples
First Steps with Examples
First Steps with Intents
Training and Publishing your Bot
Add a User Question into the Training Dataset (Agree with the bot prediction of intent)
Archive a User Question
Check and load versions of trained FAQ
Correct a False Positive (Disagree with the virtual assistant’s prediction of intent)
Create a New Intent from Real User Questions
Save-Train-Publish
Train Questions from Real Users