Virtual Assistant for patient care,
appointment scheduling & PROMs
Choose your Industry Vertical for targeted solutions
Centralize and streamline all operations on one integrative Orchestrator Platform
Generative AI-Powered Virtual Assistants
Empower your patients with conversational queries and receive precise, secure, human-like responses
KeyReply’s Generative AI architecture implements guardrails for one of your patient’s conversations
Transparency & accuracy for a better patient experience
KeyReply’s LLM Model illustrates what it learns in a Memory Notebook for transparency. This enables your administrators to identify it’s core memory, and edit what the AI model has learnt if needed.
To maximize accuracy, KeyReply models are put through rigorous pre-launch testing. Clusters of questions, responses, feedback and reporting are tested based on simulating your consumer’s personas.
Data privacy exposure, cyber & fraud risks for more secure conversations
Our Personally Identifiable Information (PII) module anonymizes and redacts your patient’s data before interacting with any external system. We access control mechanisms, identity and access frameworks to help ensure data privacy is maximized.
Vigilant checking for prompt injections and inappropriate inputs & outputs. All documents uploaded to our knowledge base are checked by anti-virus programs.
Attract, guide & retain your patients effortlessly through your healthcare ecosystem
Leveraging Generative AI securely to deliver empathetic conversations to your patient’s queries
Supporting over 60+ languages and dialects through platforms your patients already use like Whatsapp and Line
Readily available ontologies and workflows, integration time is shortened
Automating tasks like appointment scheduling, reminder & billing to enable staff to focus on what matters – patients care