Virtual Assistants can be a great tool to handle conversations across customers life cycle. Learn the key areas how chabots canimporve customer experience. In this
More and more companies are bringing elements of gamification – using psychological triggers to boost player engagement and retention – to their marketing strategy. Virtual
Virtual Assistants are key component of scaling customer interactions using technology. Learn the best practices of how to build scalable enterprise virtual assistants. Young, tech-savvy,
Transactional virtual assistants are indeed a great tool to scale your sales and marketing activities, be in lead generation, appointment bookings or payment collection. As
Lean the business and technical steps for building AI virtual assistants – the technical guide to showcases its process, challenges and best practices. Artificial intelligence
If you are new to virtual assistants and AI, it’s important to learn the most popular virtual assistant jargons and terminilogies to get familiar. Here
Every bot interface design needs to follow the UX principles to make it conversational and user friendly to make customer interactions more fun. Even though we
As more digital channels are established, contact centres also have more channels to manage. Today, most teams do not only comprise “call-centres” but also manage
Digital transformation is exciting – as a solution provider, we get it. It is no wonder we idealize the digital era, it’s almost like the
The technology revolution has been shifting the landscape in financial sectors – with the rise of Fintechs, Blockchains and Cryptocurrencies threatening the existing models of
KeyReply is an AI-powered patient engagement orchestrator that is revolutionizing the healthcare space by enabling Healthcare Providers and Insurers to engage with their customers across a variety of online platforms.
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