Download our latest ebook, AI-Powered Customer Service Automation in the Healthcare Industry
Request Demo

Transforming patients’ digital experience, engagement and care through Conversational AI

Experience KeyReply’s powerful AI chatbot platform for the Healthcare industry

Request a demo to know how you can nurture trust and loyalty among patients with Conversational AI. By signing up for a KeyReply demo, you will:

  • Have a deeper understanding of your specific healthcare challenges
  • Uncover the general use cases of our AI platform for healthcare
  • Find out tailored applications of KeyReply according to your unique environment, business objectives and requirements

Why You Need to Try KeyReply

With increasing demand for health service, the healthcare industry must undergo transformation to empower external and internal-facing teams in meeting rising patient expectations.

KeyReply aims to prepare healthcare providers to be at the forefront of the sector’s future through AI. 

How KeyReply’s Conversational AIs transform the patient’s digital experience, engagement and care:

By pacing up the patient journey.

By providing transparency at each step

How KeyReply’s Conversational AIs transform how healthcare departments interact

By automating routine tasks to bring about operational excellence.

By multi folding the patient handling capacity to improve productivity

The KeyReply Difference

Fully-Customisable

The platform can be integrated with your own knowledge-bases as it has the required domain knowledge of the healthcare industry.

Multi-Language

Our chatbots can transfer language understanding capabilities to other low-resource Southeast Asian languages, allowing you to communicate with clients in multiple scenarios and in their own languages.

Dashboard for Centralised Data

You get an extra dashboard for consolidating and facilitating more efficient information data transfer between healthcare departments.

Patient Sentiment Detection

Mitigate negative patient experiences. Our chatbots can detect distressed patients so you can keep them in priority.

The Future of Healthcare: Transforming Patient Care With KeyReply

We understand the healthcare industry’s barriers to digital transformation. By enabling intelligent automation, KeyReply unites multiple stakeholders and knowledge bases to eliminate data overloading, boost operational efficiency and facilitate a seamless digital transfer of information that is key to better overall healthcare service.

Our Partners

Trusted by leading Healthcare Organizations

The platform is easy to use, scalable and is highly versatile. Throughout the implementation process, the experienced team from KeyReply shared best practices and useful tools to train our contact centre colleagues to manage the VCSAs independently without the need for a data scientist. This greatly helped to reduce the resource costs and empower the institutions with control over the system so that continuous improvements can be made to meet our users’ needs and expectations.
Tracy Gan, Deputy Director Of Operations
Tracy Gan, Deputy Director Of Operations National Healthcare Group Polyclinics
We are impressed with KeyReply's scalable platform that enabled us to implement customisations to meet our growing business needs. We enjoy working with the KeyReply team. They are very committed and great at problem solving. It is a win-win collaboration
Lim Kuo Ching, Digital Marketing
Lim Kuo Ching, Digital MarketingParkway Pantai
We wanted to plan for scalability for a company-wide, multi-domain chatbot to serve many different customers and stakeholders. At the same time, we also wanted our team to be trained in AI to be future-ready. We decided to work with KeyReply as their platform is very comprehensive and scalable. As we grew from 3 department’s content till close to 20 today, KeyReply displayed that they were able to work effectively with the various business users across the company. KeyReply is definitely a great growth partner for long term success.
Chia Kim Geok, Policy Servicing
Chia Kim Geok, Policy ServicingAIA
Previous
Next

KeyReply is an AI-powered patient engagement orchestrator that is revolutionizing the healthcare space by enabling Healthcare Providers and Insurers to engage with their customers across a variety of online platforms.

keyreply is hipaa verified
keyreply is verified by aicpa soc 2 type 1 and type 2 compliant
Solutions & Programs
Conversational AI
WhatsApp Business
Company

1 North Bridge Road #08-08, High Street Centre, Singapore 179094