Set up Topic-based Group of FAQs

Updated on January 20, 2022
  1. Ensure Settings > FAQ is enabled.
  2. Enable Group by topic.  This changes the look of the FAQ page by grouping all intents and examples into intents.
    FAQ Group
  3. Make sure only one of the classifiers is enabled.  We will use Rasa as an example.  The classifier can be enabled at Settings > FAQ > Rasa.
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