Archive a User Question

Updated on January 20, 2022

For when the question is not relevant enough to be added under any intent, or common enough for a new intent to be created.

How is this useful?

By archiving user questions from the real world, you keep them on the back of the Bot’s mind as the Bot continues to experience more questions everyday. 

Steps to archive the question:

  1. Click on the “archive” icon 
  2. A banner to notify that the question has been successfully archived will appear
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