
Why Chatbots Fail (and How to Avoid Them)
If not done rightly, most of chatbots can fail to deliver customer satisfaction. Learn the top reasons why chatbots fail and how you can avoid
If not done rightly, most of chatbots can fail to deliver customer satisfaction. Learn the top reasons why chatbots fail and how you can avoid
From providing agile customer service in insurance to enabling PROMs and PREMs in healthcare, here are some chatbot use cases you may not have thought
Getting a buy-in for implementing AI is trickier. Learn how CIOs or IT heads can build a great business case for AI projects and show
Learn how conversational AI helps to build medical chatbots to deliver personalize service at scale and providing health-related information to users. We have discussed how chatbots
Quite often organizations start with FAQ chatbots in trial projects, but don’t go forward to tackle more complex transactions and tasks. Here’s how you can
Learn about the conversation design process, including understanding requirements, tech considerations, identifying user personas, intent recognition and more. We covered how conversation design can make or
How difficult is it to create a chatbot that can communicate in low-resource languages like Vietnamese or Swahili? One of the best aspects of today’s
Conversational design for chatbots is key to making it engaging and useful for users. Learn about the key principles and best practices to deliver human
Healthcare chatbots can help doctors keep up with expanding medical knowledge and synthesize new information into clinical guidelines, processes and workflows. We have discussed how
Implementing conversation AI or chatbots in enterprise is a daunting task. Learn the key questions and guidelines you should know before implementing any AI project.
KeyReply is an AI company that specializes in virtual assistants and chat automation for enterprises to engage with both internal and external customers. Our vision is to make knowledge and information accessible to all through natural language. As partners with leading tech giants such as Facebook, IBM and Cisco, our chatbots can be deployed on multiple platforms.