If not done rightly, most of chatbots can fail to deliver customer satisfaction. Learn the top reasons why chatbots fail and how you can avoid
When you have invested a lot of time and resources into the planning and implementation of your chatbot or Virtual Assistant (VA), you will want
Learn about the conversation design process, including understanding requirements, tech considerations, identifying user personas, intent recognition and more. We covered how conversation design can make or
How difficult is it to create a chatbot that can communicate in low-resource languages like Vietnamese or Swahili? One of the best aspects of today’s
Conversational design for chatbots is key to making it engaging and useful for users. Learn about the key principles and best practices to deliver human
Learn how insurance chatbots can proactively engaging prospects, process claims, provide personalized customer service and generating leads, on autopilot. It is common knowledge by now
Conversational AI platforms are common in today’s digital transformation plans. But they must have these 3 key features to make good use cases. Chatbots, virtual
How do you tell apart the merely good chatbots from the truly great conversational AI? Here are 10 features to look for. The chatbot market
Implementing conversation AI or chatbots in enterprise is a daunting task. Learn the key questions and guidelines you should know before implementing any AI project.
Check out the key differences between chatbots and conversational AI to know which one suits your requirements and demonstrate smarter human like behaviour. The adoption of
KeyReply is an AI company that specializes in virtual assistants and chat automation for enterprises to engage with both internal and external customers. Our vision is to make knowledge and information accessible to all through natural language. As partners with leading tech giants such as Facebook, IBM and Cisco, our chatbots can be deployed on multiple platforms.
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